In this paper we analyze the process of technical and organizational innovation through which Aranzadi (the leading firm in the Spanish legal information sector) adapted to the changes in its environment in the late 1980s and early 1990s. After a theoretical introduction, we introduce the firm analyzed (Aranzadi) and study some of the factors that provoked the beginning of the innovation process in the late 1980s. Then, we analyze the main phases of the process of introduction of IT and organizational change in Aranzadi. Afterwards attention is focused on product and process innovation. Then, we consider the organizational change and the downsizing effect in the organizational structure. Finally, we draw the main conclusions of this case study.
