In recognition of the importance of emotions as well as cognition in decision and behaviors of individuals, there has been growing interest and research on emotions in informational system (IS) literature. Studies incorporating emotions in IS literature have mainly considered discrete emotions such as anxiety and comfort, focusing on temporal reaction to changes. Moreover, most studies considered emotion effects in isolation from cognition effects. However, given the fact that emotion and cognition co-exist in influencing IS usage, integrating both emotion and cognition could give us a more comprehensive understanding of the drivers of IS usage. Therefore, adapting theories of cognitive appraisal and affective event theory, we propose an integrative model of emotion and cognition in IS usage. By doing so, this paper highlights the complementarity of these two constructs in IS usage.
