La gestion des crises :

Bibliographie réalisée par Christophe Roux-Dufort, groupe Edhec (Mai 1996).

• Bettelheim, B. (1943). "Individual and Mass Behavior in Extreme Situations", Journal of Abnormal and Social Psychology, N°38, p. 417-452.
• Billings, R.S., Millburn, T.W., Schaalman, M.L. (1980). "A Model of Crisis Perception : A Theoretical and Empirical Analysis", Administrative Science Quarterly, Vol. 25, p. 300-318.
• Bowman, E., Kunreuther, H. (1988). "Post-Bophal Behavior at a Chemical Company", Journal of Management Studies, n°25, p. 387-402.
• Dutton, J.E. (1986). "The Processing of Crisis and Non-Crisis Strategic Issues", Journal of Management Studies, n°23, p. 510-517.
• Fink, S. (1986). Crisis Management : Planning the inevitable, Amacom, New-York.
• Forgues, B. (1993). Processus de décision en situation de crise, Thèse de Doctorat non publiée, Université Paris-Dauphine, sous la direction de R.A. Thiétart.
• Forgues, B., Thiétart, R.A. (1994). Are Crises Chaotic ? Evidences from a Case Study" in Larry Barton (ed.), New Avenues in Crisis Management, vol. 3, UNLV, Las Vegas, 46-55.
• Hall, R.I. (1976). "A System Pathology of an Organization : The Rise and Fall of the Old Saturday Evening Post", Administrative Science Quarterly, n°21, p. 185-211.
• Hermann, C.F. (1963). "Some consequences of Crisis Which Limit the Viability of Organizations", Administrative Science Quarterly, n°8, p. 61-82.
• Lagadec, P. (1981). La civilisation du risque. Catastrophes technologiques et responsabilité sociale. Seuil, Paris.
• Lagadec, P. (1988). Etats d'urgence. Défaillances technologiques et destabilisation sociale. Seuil, Paris.
• Lagadec, P. (1991). La gestion des crises. Outils de réflexion à l'usage des décideurs. Mc Graw Hill, Paris.
• Lagadec, P. (1995). Cellules de crise : les conditions d'une conduite efficace, Les Editions d'Organisation, Paris.
• Mitroff, I.I., Kilmann, R.H. (1984). Corporate Tragedies : Products Tampering, Sabotage and Other Catastrophes, Preager, New-York.
• Mitroff, I.I., Pauchant, T.C., Shrivastava, P. (1988). "Conceptual and Empirical issues in the Development of a General Theory of Crisis Management", Technological Forecasting and Social Change, n°33, p. 83-107.
• Mitroff, I.I., Pauchant, T.C., Finney, M., Pearson, C. (1989). "Do (some) Organizations Cause their Own Crisis ?", Industrial Crisis Quarterly, n°3, Vol. 4, p. 269-283.
• Mitroff, I.I., Pearson, C., Pauchant, T.C. (1992). "Crisis Management and Strategic Management : Similarities, Differences and Challenges", p. 235-260 dans P. Shrivastava et al. (Ed), Advances in Strategic Management, vol. 8, Greenwich, Conn., Londres.
• Mitroff, I.I., Pearson, C. (1993). Crisis Management. Diagnostic Guide for Improving your Organization's Crisis-Preparedness, Jossey-Bass, San Francisco.
• Morin, E. (1968). "Pour une sociologie de la crise", Connexions, n°12, p. 2-16.
• Nystrom, P.C. et Starbuck, W.H. (1984). "To Avoid Organizational Crisis, Unlearn", Organizational Dynamics, n°12, p. 53-65.
• Pauchant, T.C., Mitroff, I.I., Ventolo, G. (1990). "The Ever-Expanding Scope of Industrial Crises. A Systemic Suty of the Hinsdale Telecommunications Outage", Industrial Crisis Quarterly, n°4, p. 243-261.
• Pauchant, T.C., Mitroff, I.I. (1990). "Managing Paradox in a Chaotic World - The Case of Bophal", Technological Forecasting and Social Change, n°38, p. 99-114.
• Pauchant, T.C. Mitroff, I.I., Lagadec, P. (1990). "Toward a Systemic Crisis Management Strategy. Learning from the Best Examples in the US, Canada and France", Industrial Crisis Quarterly, n°5, Vol. 3, p. 209-232.
• Pauchant, T.C., Mitroff, I.I., Ventolo, G. (1992). "The Dial Tone Does Not Come From God. How a Crisis Can Challenge Dangerous Strategic Assumptions Made About High Technologies", Academy of Management Executive, n°6, Vol. 3, p. 66-79.
• Pauchant, T.C., Mitroff, I.I. (1992). Transforming the Crisis Prone Organization : Preventing Individual, Organizational and Environmental Tragedies, Jossey-Bass, San Francisco.
• Pauchant, T.C., Douville, R. (1993). "Recent Research in Crisis Management. A study of 24 Authors'Publications from 1986 to 1991", Industrial and Environmental Crisis Quarterly, n°7, p. 43-66.
• Pauchant, T.C., Roux-Dufort, N. (1994). "La Gestion des Crises et de la Contre-Production. Votre Entreprise est-elle Apprenante ?", Revue Internationale de Gestion, n°19, Vol. 4, p. 35-47.
• Pauchant, T.C. et Mitroff, I.I. (1996). La gestion des crises et des paradoxes. Prévenir les effets destructeurs de nos organisations, Editions Québec Amérique, Montréal.
• Perrow, C. (1984). Normal Accidents : Living with High Risk technologies, Basic Books.
• Perrow, C. (1994). The Limits of Safety : the Enhancement of a Theory of Accidents", Journal Of Contingencies and Crisis Management, n°2, Vol. 4, p. 212-220.
• Revue Française de Gestion, Dossier "Crises: la gestion responsable", coordonné par Bernard Forgues, Mars- Avril-Mai 1996.
• Roux-Dufort, C., Pauchant, T.C. (1993). "Rumors and Crisis : a Case Study in the Banking Industry", Industrial and Environmental Crisis Quarterly, n°7, Vol. 3, p. 231-251.
• Shrivastava, P. (1987). Bophal : Anatomy of a Crisis. Ballinger, New-York.
• Shrivastava, P. (1993). "Crisis Theory/Practice : Towards a Sustainable Future", Industrial and Environmental Crisis Quarterly, n°7, Vol. 1, p. 23-42.
• Weick, K.E. (1987). "Culture As a Source of High Reliability", California Management Review, n°24, p. 112-127.
• Weick, K.E. (1988). "Enacted Sensemaking in Crisis Situations", Journal of Management Studies, n°25, p. 112-127.
• Weick, K.E. (1990). "The Vulnerable System. An Analysis of the Tenerife Air Disaster", Journal of Management, Vol. 16, p. 571-593.
• Weick, K.E. (1993). "The Collapse of Sensemaking in Organizations : The Mann Gluch Disaster", Administrative Science Quarterly, Vol. 38, p. 638-652.
• Weick, K.E., Roberts, K.H. (1993). "Collective Mind in Organizations Heedful Interrelating on Flight Decks", Administrative Science Quarterly, Vol. 38, p. 357-381.